Privacy Policy

1. Introduction

UnoFare Travel Inc. ("UnoFare", "we", "us") is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation. This policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect information necessary to process your bookings and provide customer service:

• Full name, date of birth, gender, and nationality (as required by airlines)
• Email address and phone number for booking confirmation and communication
• Payment information (credit/debit card details) for transaction processing
• Billing address for payment verification
• IP address, browser type, and device information for security and analytics

3. How We Use Your Information

Your information is used to process flight bookings, send booking confirmations and e-tickets, provide customer support, process refunds and changes, comply with legal obligations, and improve our services. We do not use your information for purposes unrelated to your travel booking without your explicit consent.

4. Data Sharing

We share your personal information only with airlines (to complete your booking), payment processors (to process transactions), and government authorities (when required by law). We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We protect your information using 256-bit SSL encryption for all data transmission, PCI-DSS compliant payment processing, encrypted data storage with restricted access, regular security audits and monitoring, and employee training on data protection protocols.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, typically for a period of 7 years for financial records as required by Canadian tax law. Booking records are retained for 3 years after travel completion.

7. Your Rights

Under Canadian privacy law, you have the right to access your personal information held by us, request correction of inaccurate information, request deletion of your information (subject to legal retention requirements), and withdraw consent for future communications. To exercise these rights, contact our Privacy Officer at privacy@unofare.com.

8. Cookies

Our website uses cookies to maintain your session, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Essential cookies cannot be disabled as they are necessary for the website to function.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

Privacy Officer: privacy@unofare.com
Phone: +1-00-00-000
UnoFare Travel Inc., Toronto, Ontario, Canada